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Car Rental Terms and Conditions

1. Rates Include 

All rates are in EURO.

VAT.

Fully Comprehensive Insurance.

Collision Damage Waver Insurance.

Passenger insurance for injuries.

Unlimited mileage.

Theft Protection.

Road maps, maintenance, oil and lubrication.

24 hours Emergency Service. Unreasonable call out will cost 75.00 Euro plus other expenses.

There are no hidden costs. What you see at the time you "confirm order" is what you pay.

2. Driver's Licence / Age Group

Minimum age for drivers is 25 years old. (Holding a full driving licence for 3 years.) 

National or International driving licence is accepted. 

Drivers with age group less than 25 years old and over 70 years old are not allowed Zero Excess Insurance. In these cases the excess amount will be twice the amount mentioned below (in part 3 Insurance & Excess) for each car group.

3. Insurance & Excess

Rates include Full Comprehensive Insurance and Collision Damage Waver Insurance (CDW) with excess (deductible) amount of: 

For groups A, B, C: Euro 500.00 

For groups C1, D: Euro 600.00 

For groups E: Euro 700.00 

For groups F,  F1,  F2, F3, F4: Euro 700.00 

For groups G, G1:  Euro 700.00 

For groups G3, J, J1: Euro 750.00 

For groups J2, J3: Euro 900.00

For groups K, L, M: Euro 1200.00

4. Local Deposit / Preauthorization 

Deposit / Preauthorization from major credit card is required to cover the excess amount of the insurance policy. The amount for each vehicle is shown above.

5. Zero Excess Cover 

Zero Excess Cover is not included in the rates.

Without this cover and in the event of an accident the renter is responsible for the excess (deductible) mentioned above (in part 3 Insurance & Excess). This Cover can be purchased at a small fee (Euro 7.00 per day) and can minimize the excess on the insurance policy for:

Drivers holding a licence issued in countries driving on the LEFT HAND side of the road, ie: UK, Australia, Japan, the excess is reduced to ZERO.

Drivers holding a licence from countries driving on the RIGHT HAND side of the road, ie: Greece, Italy, Spain, the amount of 150 EUR-750 EUR, depending on the vehicle model, will remain on the insurance policy.

The insurance becomes Invalid if anyone whose name is not on the contract drives the vehicle, also if vehicles are loaded with more passengers than their stated capacity; or if drivers are found to be under the influence of alcohol or drugs. Insurance cover will also lapse in the event of gross negligence or if the vehicle is driven on an unsuitable road or on the wrong site of the road.

6. Insurance for tires, windscreen 

Insurance or CDW or Zero Excess Cover does not cover Tires, Windscreen or loss or damage to the vehicle's parts & indoor parts or accessories caused by theft, attempted theft or vandalism.

These are covered by Additional Damage Waiver (ADW) which can be purchased at: Euro 3.50 per day.

7. Cross Bordering and Territorial Restrictions

Cross Bordering is not allowed.

Driving outside the area controlled by the government of the Republic of Cyprus is not allowed. Insurance does not cover driving in the Turkish occupied area. Breach of contract penalty will apply for driving to the North.

8. Insurance Exceptions (all insurances)

Charges for any of the damages written below will be charged directly to the client if occur. Damaged tires, damage to the paint or body of the car (scratches or dents caused by the driver without the vehicle being involved in an accident) loss or damage to keys, damage to the interior of the car (cd player, seats, equipment), scratches from trees or bushes, underside damage, fuel errors, and loss of child or baby seats, loss or damage of Sat Nav. The client has direct responsibility in respect of such claims and for any cost may occur.

OFF ROAD: ALL INSURANCES EXCLUDE DAMAGE CAUSED BY DRIVING ON ANY LOOSE SURFACE ROADS OR WITHIN THE AKAMAS NATIONAL PARK. ANY DAMAGE THUS CAUSED WILL BE THE CLIENT'S RESPONSIBILITY AND BREACH OF CONTRACT PENALTY WILL APPLY.

Any unnoticed accident or intentionally trying to damage the vehicle may be interpreted as negligence and the renter must accept responsibility for any costs may occur. Failure to follow these instructions may invalidate the insurance.

9. Reservations

Are taken by Group of car and not by model of vehicle. Cars listed are examples.

The right is reserved to substitute alternative cars when the reserved car is not available.

Specific Car Models are subject to availability at the times of rental.

10. Collection / Delivery

Free within town limits. Outside town limits 35.00 -75.00 Euro depending on the distance. 

11. Working Hours for Downtown Delivery

Every day 08:00-18:00

Saturday & Sunday 08:00-13:00

12. Working Hours for Airport Delivery

Every Day: 24 hours delivery 

13. Payments

Rental charges are payable in advance. A valid Credit / Debit Card must be presented irrespective of payment method. We accept all major credit cards and debit cards.

Please be advised that we do not accept electron or solo cards.

14. Additional Drivers

Available on request.

15. Satellite Navigator

Available on request.

16. Baby / Child Seat

Available on request. We do fit them in the vehicle, but it is the parent's responsibility to fit and make sure is secure for their child's safety. 

17. Booster Seat

Available on request.

18. Fuel

All vehicles are delivered with a full tank. Fuel is payable with the car delivery by the client.

19. Traffic Fines

All traffic fines are responsibility of the hirer.

20. Lost Keys 

Drivenet car rentals will charge if key(s) are lost or badly damaged. Note if vehicle is stolen and keys are not returned to rental supplier, the insurance is deemed void. Please keep an eye on your key(s) as new cars can now not be stolen without them. Where we state key(s), we mean all types of key and key -cards.

21. Late Returns

The rental duration is calculated on the basis of indivisible periods of 24 hours, starting from the time the Vehicle is made available. However, a 30 minute grace period is applied at the end of the rental before the start of a new 24-Hour period. Clients returning the vehicle later than 30 minutes would be subject to an extra day charge. 

22. Cancellations & Refund Policy

We will not charge you for the full rental amount at the time of confirmation. We Only charge you a deposit to ensure your vehicle is reserved. The balance is payable at the time of rental locally.

The deposit is partially refundable in the case of a cancellation depending on the time notice we receive. All cancellations must be made by e-mail. We must receive a cancellation notice a minimum of 24 hrs before vehicle collection. There will be a small administration fee which in some cases may be as much as the original rental deposit. No refund will be given for 'No shows', early returns or voluntary down-grades of booked vehicles. For all cancelled reservations with a deposit of less then Euro 20.00 there will be no refund.

23. Cancellation Charges

For notice more than 28 days 25% of your deposit.

For notice between 8 & 28 days 50% of your deposit.

For notice 7 days or less 100% of your deposit.

24. Breach of Contract

Penalty for breach of contract will apply. This is minimum 500.00 Euro.

25. Rates & Conditions

Are subject to change without any notice.